Rights & Responsibilities
At Active Scope, we believe every participant deserves to be treated with respect, dignity, and fairness.
Understanding your rights and responsibilities helps create a safe, supportive, and positive environment for everyone.
This page outlines the rights of participants and the responsibilities of both participants and our team.
Your Rights
As an NDIS participant receiving support from Active Scope, you have the right to:
Respect and Dignity
Be treated with respect, kindness, and fairness at all times.
Receive services that respect your culture, beliefs, and personal values.
Choice and Control
Choose the services and supports that best suit your needs.
Make decisions about your care and how support is delivered.
Privacy and Confidentiality
Have your personal information kept private and secure.
Decide what information you wish to share with your support providers.
Safe and Quality Support
Receive services that are safe, professional, and delivered with care.
Be protected from abuse, neglect, discrimination, or exploitation.
Voice and Feedback
Ask questions about your support and services.
Raise concerns, make complaints, or provide feedback without fear.
Access to Information
Be informed about your support plan, services, and any changes that may affect you.
Your Responsibilities
To ensure a positive and respectful environment, participants also have responsibilities.
Respect Others
Treat staff, other participants, and community members with respect.
Communicate Your Needs
Let us know about any changes in your needs, schedule, or circumstances.
Use Supports Responsibly
Use NDIS supports and services according to your plan and goals.
Provide Accurate Information
Share correct and up-to-date information that helps us provide the best support.
Keep Appointments
Be on time for scheduled services or notify us if you need to cancel or reschedule.
Maintain a Safe Environment
Help maintain a safe and respectful environment for everyone involved.
Our Responsibilities at Active Scope
Our team is committed to delivering high-quality support and maintaining strong professional standards.
Provide Quality Care
Deliver supports that are safe, professional, and tailored to individual needs.
Respect Your Rights
Support your independence, choices, and decision-making.
Protect Your Privacy
Keep your personal information confidential and secure.
Promote Inclusion
Encourage participation in community and everyday activities.
Listen and Improve
Take feedback seriously and continuously improve our services.
Working Together
When participants and providers work together with mutual respect, it creates a supportive and empowering environment.
At Active Scope, our goal is to help you live more independently, achieve your goals, and feel supported every step of the way.